Users, agents, credits, connectors, API keys, and logs stay scoped by workspace.
Product capabilities
Everything needed for a focused SaaS support agent.
Multi-tenant workspaces, configurable agents, Knowledge, connectors, credits, admin controls, and an embeddable widget.
Operating model
What the product actually manages.
Same-domain crawl, manual docs, FAQs, TXT, MD, and PDF uploads all become searchable knowledge.
Lead and ticket actions deliver through installed connectors instead of living inside a fake CRM UI.
Ops teams can inspect workspaces, conversations, knowledge, connector health, credits, and audit history.
Feature map
Production-minded MVP surface.
The product covers the core operational loop from setup to routed visitor follow-up.
Workspace tenancy
Users, agents, conversations, credits, connectors, API keys, and widget settings are scoped by workspace.
Knowledge V1
Website crawler, manual articles, FAQs, and document-ready storage with full-text search.
Action routing
Lead capture and support ticket actions deliver through configured Email or Webhook connectors.
Billing and credits
Stripe-ready credit packages, idempotent webhook handling, and append-only ledger entries.
Admin panel
Filament resources for users, workspaces, agents, conversations, knowledge, credits, connectors, and logs.
Widget security
Signed widget key, allowed origin checks, public rate limits, and tenant isolation.
Ready