CR ChatRobot.app

Operator guide

Know what the admin surface can actually do.

Filament is the operator surface for workspace oversight, audit review, queue cleanup, manual credits, and one-time impersonation handoff.

Audit trail Queue visibility Workspace controls
6 min from website URL to first agent
4 routes email, webhook, HubSpot, Zendesk
1 script to launch the widget on a live site
Acme Supply / Support Agent
Knowledge pages 42 indexed
Ready routes 3 configured
Credit mode Starter / Venice
Readiness Website crawl complete Widget origin verified HubSpot lead test sent Knowledge Shipping policy Invoice billing Returns FAQ
Widget conversation
Business accounts can use invoice billing and get priority support.
Please have sales follow up.
Routed action: Lead Capture -> CRM Webhook
Latest handoff
Lead captured Ops Director at Northline Parts
Source used Billing FAQ + Pricing article
Delivery Webhook accepted in 241 ms
01

Admin access

Only `is_admin` users can enter `/admin`. Tenant users stay in the customer app even if they are workspace owners.

02

Operational dashboard

The admin dashboard exposes workspace summaries, queue state, failed jobs, recent audit events, and recent Stripe events.

03

Workspace controls

Operators can add manual credits, suspend/reactivate workspaces, and clear failed jobs from the Workspaces resource. Every action is audited.

04

Impersonation handoff

Operators can issue one-time impersonation links from Workspaces. The handoff opens the customer app as a real workspace user and records both issuance and exchange.

05

Launch checks

Use `/api/health`, `/api/readiness`, connector test sends, and `php artisan chatrobot:smoke` together before treating a workspace as launch-ready.

Ready

Build the agent, connect the handoff, install the widget.

Open ChatRobot.app